Refund policy

Easy Returns – in Three Simple Steps

You can return your order within 60 days of receiving it. Always contact us first before sending the item back—we’ll handle it quickly and easily. We’ll refund the purchase price within five business days after we receive your return.

Step 1: Contact us

Send an email to support@tryflexibrace.com. We always offer a quick and easy solution—in many cases, we can offer a partial refund so you can avoid the hassle of returning the item

Step 2: Return your order (if you prefer a full refund)

If you’d rather receive a full refund, you can send the items to the address below. Please note: never return an item without contacting us first—we cannot guarantee that returns sent without prior contact will be processed. Please note that return shipping costs are the customer’s responsibility. We recommend using tracked shipping for your own peace of mind.

Return Address: FlexiBrace Returns Department 444 Alaska Avenue Torrance, CA 90503 USA

Step 3: Get Your Refund

Once we’ve received your package, we’ll process your refund within five business days.